Home > Community > Community > Discussion: My Terrium account has been stolen!
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I can't log into Terrium
Submitted By firespeed on 16/10/21
Mars Explorer, firespeed, Community 

A few days ago, I tryed to log onto Terrium, and it kept saying I had the wrong password. Then I started noticing wierd messages under my name showing up in the chat! 
I think someone must have guessed my password, I'm not really sure what too do if anyone has any ideas? 

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Re: My Terrium account has been stolen!
11 hours - 205v
Posted 2016/10/23 - 5:25 GMT
Well maybe someone wanted to hurt your image.
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Re: My Terrium account has been stolen!
1 week - 32,767v
Posted 2016/10/23 - 22:59 GMT
If this is serious,
You should be able to reset your password using the email address linked to the account.
I sent a message to Eric.
In the meantime, you can use the paccount or make a new account.
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Re: My Terrium account has been stolen!
3 days - 7,610v
Posted 2016/10/25 - 23:00 GMT
Lamp, it is serious,
I tried doing what you said, but they have changed the email as well. I will probably go ahead and create a
New account so I can talk.
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Re: My Terrium account has been stolen!
1 week - 32,767v
Posted 2016/10/26 - 18:43 GMT
Please do that.
I tested changing the email, turns out you can change the address with no confirmation required! That means, if someone gets into your account, they can change the password and email address so you can't change the password, and you can only contact an administrator! I PM'ed Eric.
Also you can use the PrimeAcesClan account.
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Re: My Terrium account has been stolen!
1 week - 32,767v
Posted 2016/10/26 - 22:39 GMT
The person using your account appears to be someone nearby you, located in Australia (near Melbourne, Victoria).
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Re: My Terrium account has been stolen!
1 week - 32,767v
Posted 2016/10/27 - 19:18 GMT
Eric said you must contact him directly and forward the email you recieved about the email change.
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Re: My Terrium account has been stolen!
1 week - 32,767v
Posted 2016/10/31 - 18:46 GMT
firespeed, do other people use the devices you use? The person using your account appears to be located near you, and uses an iPhone. It may be someone you know. I think what happened was, you were logged in to Terrium on your iPhone or whatever else device you share, so when someone else used it, they stole your account.
Please make a new account and send a message to Eric. The "Firespeed" is spamming the Terrix.
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Re: My Terrium account has been stolen!
3 days - 7,610v
Posted 2016/11/01 - 3:59 GMT
I can't really think of anyone who would have been using my phone, but I remember back a while ago people said you could change your IP address to a different location. Maybe that's what they did? It's possible
Someone borrowed my phone but very unlikely.
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Re: My Terrium account has been stolen!
1 week - 32,767v
Posted 2016/11/01 - 16:46 GMT
Are you going to make a new account and PM Eric, or what?
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Re: My Terrium account has been stolen!
3 days - 7,610v
Posted 2016/11/03 - 22:32 GMT
Lamp, I don't have much time, so I haven't been on terrium.
However I check d out some of the spamming, and I wonder if it could be someone from the past, maybe Shadow?


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Re: My Terrium account has been stolen!
1 week - 32,767v
Posted 2016/11/03 - 23:13 GMT
Oh ok
firespeed, yes people can use proxies to change the location they connect from, but you usually only have a limited choice of locations... it is highly unlikely. I compared your IP information to the IP information of the “Firespeed”; they match perfectly so the person doing it is using the same network as you are, or maybe one from the same ISP (Telstra Internet) nearby you.
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Re: My Terrium account has been stolen!
3 days - 7,610v
Posted 2016/11/04 - 2:36 GMT
Oh okay,
Well I don't know who it was or why they did it. But I will maybe create a new account on terrium soon. 
Probobly tonight or something.
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Re: My Terrium account has been stolen!
1 week - 32,767v
Posted 2016/11/04 - 3:57 GMT
Ok. After you do that, PM Eric to give your account back, or close it; also the PrimeAcesClan account too, as they took that too.
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Re: My Terrium account has been stolen!
1 week - 32,767v
Posted 2016/11/04 - 5:54 GMT
Hey firespeed, I got your account! The unknown person hiddenly posted the password to the account and bog got in it, then I got in it and changed the email and password. I tested changing my email address and I think the previous email cannot change the address back, so I now have full control over it...
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Re: My Terrium account has been stolen!
3 days - 7,610v
Posted 2016/11/07 - 21:17 GMT
Thank you Lamp!
I have been really busy lately. But maybe tomorrow or tonight I will log on.

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